POSITION TITLE: Study Abroad Program Assistant
STATUS: Full-time, 12-month position
BASIC FUNCTION: Manages day-to-day operations of expanding study abroad program, supporting six semester-long faculty-led programs and numerous third-party provider arrangements, for 120+ students per year. Must have/acquire knowledge of college policies and operations, study abroad programs, foreign visa procedures, curriculum, financial reporting and other record keeping. Limited weekend and evening work as required.
SPECIFIC RESPONSIBILITY: develop, update, and stock paper and web-based promotional materials; acquire substantial knowledge of program options; advise students on study abroad options; manage student application and notification processes for study abroad and scholarship programs; answer telephone and generic e-mail inquiries, including speaking with parents; process accepted students through required documentation, including foreign visa, procedures; organize and perform common study abroad orientation programming; keep current on foreign visa and travel regulations for program locations; communicate with student financial services regarding special billing; manage schedules for visiting guests; organize study abroad fair, dinner, and other event details; maintain databases and important files; process requisitions for department expenditures, including international wire transfers; manage office supplies; other duties as determined in consultation with Director of Study Abroad.
PRIMARY RESPONSIBILITY: Manages day-to-day operations of expanding study abroad program, supporting six semester-long faculty-led programs and numerous third-party provider arrangements, for 120+ students per year. Must have/acquire knowledge of college policies and operations, study abroad programs, foreign visa procedures, curriculum, financial reporting and other record keeping. Limited weekend and evening work as required.
SKILLS AND QUALIFICATIONS: Bachelors degree required. One to three years experience in international/study abroad office preferred. Experience in office management considered. Excellent interpersonal, organizational, and communication skills needed. Proven customer service skills with some public presentation experience. Enjoys working with students and faculty articulating and promoting program options. Willingness to be flexible and multi-task. Proficiency in Microsoft Office (including Access) required; experience in web/graphic design and web site maintenance a plus.
DEADLINE: October 21, 2010

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