Study Abroad Job: IFSA-Butler Manager of Student Services - New Zealand

Oh goodness! I was two seconds away from applying for this job and then read those dream killing words of "Preference will be given to candidates who are NZ residents or who already have the legal right to work [in New Zealand]." That always stings a little - and I already have pretty good gig anyway. But for those of you who are up for an adventure and working with students DURING the study abroad experience, this job may be for you. Good luck! 

IFSA-Butler is seeking a Manager of Student Services for its New Zealand programs. This position is based in Wellington, New Zealand. The Manager of Student Services reports to the Executive Vice President and Chief Operating Officer who is based at IFSA-Butler's main office in Indianapolis, Indiana. Preference will be given to candidates who are NZ residents or who already have the legal right to work there.

Manager of Student Services-New Zealand   
The Manager of Student Services has responsibility for most facets of the operation in-country, including but not limited to:

• Overseeing the on-site orientation, housing placements, academic support, and emergency response/pastoral care of IFSA-Butler students while they are in New Zealand;
• Supervising IFSA-Butler New Zealand office staff, and four Student Services Coordinators located throughout New Zealand;
• Managing the New Zealand program's approved annual budget for student services;
• Communicating with the Executive Vice President in Indianapolis and other worldwide staff to maintain the high standards of IFSA-Butler in general, and New Zealand programs in particular.

Following are key skills and characteristics the Manager of Student Services should possess to be successful in this position:

• Excellent administrative and interpersonal skills
• Experience with university-age students
• Excellent problem-solving skills
• Ability and background in staff management
• Willingness to create intercultural learning opportunities for US students
• Familiarity with tertiary administration in NZ/US
• Excellent written and oral communication skills including public speaking
• Flexibility
• Ability and willingness to travel
• Ability to handle multiple tasks and demands required in a complex organization
• Fundamental computer skills are required (e.g. word processing, spreadsheets, using email, navigating the web, and using a database).

Interested candidates should email a cover letter, resume, salary requirements, and contact information for three references to Mary Georgantes (mgeorgan@ifsa-butler.org), Director of Human Resources. Please use Microsoft Word format and indicate "Manager of Student Services" in the subject line. Application materials should be submitted immediately as this position will be filled as soon as possible.

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Cronk News: The Onion Meets the Chronicle of Higher Education

If you love The Onion and snarky articles about things like study abroad AND if you love the Chronicle of Higher Education and interesting, well-researched articles like this, then YOU WILL LOVE the Cronk of Higher Education.

As a dear friend of mine who is Director of Residence Life at a university in Boston described it, "This [higher ed news] site begs us to take ourselves a little less seriously." It's fun to take a light-hearted reflective nonsensical jab at ourselves from time to time. Especially with so much to make fun of. 

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Study Abroad Job: Program Assistant - Guilford College

If you worked as a student advisor or peer advisor in your university study abroad office, this Program Assistant job at Guilford College may be for you. With only 1-3 years experience required, new grads will find this to be a great position to get your foot in the education abroad door and well on your way to study abroad rock star status.

POSITION TITLE: Study Abroad Program Assistant

STATUS: Full-time, 12-month position

BASIC FUNCTION: Manages day-to-day operations of expanding study abroad program, supporting six semester-long faculty-led programs and numerous third-party provider arrangements, for 120+ students per year. Must have/acquire knowledge of college policies and operations, study abroad programs, foreign visa procedures, curriculum, financial reporting and other record keeping. Limited weekend and evening work as required.

SPECIFIC RESPONSIBILITY: •develop, update, and stock paper and web-based promotional materials; •acquire substantial knowledge of program options; •advise students on study abroad options; •            manage student application and notification processes for study abroad and scholarship programs; •answer telephone and generic e-mail inquiries, including speaking with parents; •process accepted students through required documentation, including foreign visa, procedures; •organize and perform common study abroad orientation programming; •keep current on foreign visa and travel regulations for program locations; •communicate with student financial services regarding special billing; • manage schedules for visiting guests; •organize study abroad fair, dinner, and other event details; •maintain databases and important files; • process requisitions for department expenditures, including international wire transfers; •manage office supplies; •other duties as determined in consultation with Director of Study Abroad.

PRIMARY RESPONSIBILITY: Manages day-to-day operations of expanding study abroad program, supporting six semester-long faculty-led programs and numerous third-party provider arrangements, for 120+ students per year. Must have/acquire knowledge of college policies and operations, study abroad programs, foreign visa procedures, curriculum, financial reporting and other record keeping. Limited weekend and evening work as required.

SKILLS AND QUALIFICATIONS: Bachelor’s degree required. One to three years experience in international/study abroad office preferred. Experience in office management considered. Excellent interpersonal, organizational, and communication skills needed. Proven customer service skills with some public presentation experience. Enjoys working with students and faculty articulating and promoting program options. Willingness to be flexible and multi-task. Proficiency in Microsoft Office (including Access) required; experience in web/graphic design and web site maintenance a plus.

DEADLINE: October 21, 2010

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Study Abroad Job: Study Abroad Coordinator - Colorado State University

Okay, so in this job at Colorado State University not only do you get to work with some pretty awesome people (I know the Assistant Director from her days at the University of Kansas), but you also get to live in glorious Fort Collins, Colorado. I'm not biased or anything, but I love living in Foco and would welcome more international ed professionals in the area. Go Rams!

Position: Study Abroad Coordinator

The Study Abroad Coordinator is the administrative professional responsible for managing a portfolio of study abroad programs in the world area of his/her expertise, providing general and region-specific study abroad advising, coordinating and overseeing the promotion and outreach activities of the Study Abroad office, liaising with affiliate and unaffiliated program providers, and supervising 6-8 student Peer Advisors. This is a full-time appointment subject to review and reappointment. This position reports to the Director of Study Abroad.

RESPONSIBILITIES:

PROGRAM MANAGEMENT

• Manage CSU study abroad and reciprocal exchange programs in one or more assigned geographic regions.
• Develop and maintain participant materials for application, acceptance, registration, orientation, and evaluation specific to CSU programs in assigned areas.
• Coordinate regional and program-specific orientation sessions for outbound students. Assist with the planning and presentation of general orientation and re-entry sessions.
• Collaborate with partner institutions regarding incoming and outbound student applicants and manage student exchange balances according to exchange agreements.
• Process application and admission documents, and coordinate immigration documents for incoming exchange students

STUDY ABROAD ADVISING

• Serve as the primary campus advisor for educational opportunities abroad in one or more assigned geographic regions.
• Meet with students to assess appropriate program placement with regard to academic, personal, professional, and financial goals for Study Abroad.
• Advise students, faculty, staff and parents on CSU administrative policies and procedures as related to study abroad.
• Advise incoming exchange students on application and registration procedures at CSU; serve as primary liaison between exchange students and CSU academic departments; assist students upon arrival with housing logistics, orientation, cultural adjustment, course selection, and registration and serve as their primary advisor during entire study period at CSU.

PROMOTION AND OUTREACH

• Develop and implement comprehensive annual marketing and promotions plan for Study Abroad.
• Oversee coordination of outreach activities and make presentations about study abroad on the CSU campus.
• Coordinate two major on-campus fairs for the promotion of study abroad programs.
• Oversee the content, design, and publication of the Study Abroad catalog.
• Assist the Director with media relations, including responding to student requests for interviews.
• Oversee the design and placement of advertisements in university publications.
• Organize and maintain study abroad materials in International Resource Center.
• Coordinate annual study abroad photo and multi-media contests.

LIAISON WITH THIRD-PARTY ORGANIZATIONS

• Serve as primary point of contact at CSU for affiliate and unaffiliated program providers.
• Respond to requests for information by third-party organizations.
• Schedule and host campus visits for representatives from affiliate organizations

SUPERVISION OF PEER ADVISORS

• Hire, train, and supervise 6-8 student peer advisors.
• Coordinate staffing of the International Resource Center by Peer Advisors.
• Conduct supervisor evaluation of student employees on an annual basis

QUALIFICATIONS:

Applicants for the job must meet the following required qualifications:

1. Bachelor’s degree
2. Two or more years cumulative work experience in the field of international education
3. Experience living, studying or working outside of the United States for a minimum of three months
4. Public speaking experience
5. Strong written and verbal communication skills
6. Demonstrated ability to work as an effective team member
7. Demonstrated experience using MS Office Suite

Preferred qualifications include:

1. Master’s degree in a relevant field
2. Study, work, or travel experience in Asia or the Asia-Pacific region.
3. Previous experience in study abroad program administration and student advising in an academic setting
4. Experience in marketing or promotions
5. Experience supervising student employees
6. Experience using desktop publishing software
7. Experience using StudioAbroad

Application Deadline:            November 1, 2010

To Apply: Submit a cover letter specifically addressing both required and preferred qualifications, resume, and the name, phone, address and e-mail of three professional references in a single electronic file formatted in MS Word or as a .pdf document to:

Angela Perryman, Chair

Study Abroad Coordinator Search Committee

angela.perryman@colostate.edu

Review of applications will begin on Monday, November 1, 2010; however applications will be accepted until the position is filled.

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Study Abroad Job: Education Abroad Advisor & Exchange Advisor at Kennesaw State

As the cold weather approaches, a job in southern Georgia is starting to sound really nice. Not to mention that Kennesaw State has a robust study abroad operation. Both of these positions would be a great opportunity for anyone new(er) to the field to get some great advising experience. Go Owls!

Apply for this job ASAP! Applications due tomorrow, October 19!

Kennesaw State University has two new positions in the Education Abroad Office. Applicants are encouraged to apply for both:

Position: Education Abroad Advisor

Posting Number: 0402526

Job Open Date: 10-06-2010 Job Close Date: 10-19-2010

Institute of Global Initiatives, Education Abroad Office

Hours per week or course load if faculty: 40

Position status: Staff- Regular

Benefits Eligible: Yes

Position Summary:

• This position provides comprehensive guidance and support to faculty and students interested and participating in study abroad. The study abroad advisor is responsible for managing a wide range of academic and administrative functions necessary for carrying out successful overseas experiences.
• Minimum Qualifications: Bachelor's degree and 2 years experience.
• Desired Education/Experience/Skills (Additional Qualifications): Two years experience in study abroad office and/or overseas experience preferred. Vision and strong organizational and analytical skills, high motivation and energy, cross-cultural sensitivity, excellent verbal and written communication skills, computer literacy, the ability to solve problems, collaborative team spirit, and flexibility are essential.

This position offers $32,500 annually

Position: Exchange Advisor

Job Open Date: 10-06-2010 Job Close Date: 10-19-2010

Posting Number: 0402525

Institute of Global Initiatives, Education Abroad Office

Hours per week or course load if faculty: 40

Position status: Staff- Regular

Benefits Eligible: Yes

Position Summary:

• This position provides comprehensive guidance and support to faculty and students interested and participating in exchanges. The exchange advisor is responsible for managing a wide range of academic and administrative functions necessary for carrying out successful overseas experiences.
• Work schedule: Monday through Friday, 8:00am-5:00pm
• Required Education/Experience/Skills (Minimum Qualifications): Bachelor's degree and 2 years experience.
• Desired Education/Experience/Skills (Additional Qualifications): Two years experience in int'l exchange office and/or overseas experience preferred.
• Vision and strong organizational and analytical skills, high motivation and energy, cross-cultural sensitivity, excellent verbal and written communication skills, computer literacy, the ability to solve problems, collaborative team spirit, and flexibility are essential.

The salary offered for this position is $32,500 annually

Click here to learn more. 

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Study Abroad Job: Residence Manager Nido Student Living - London UK

I was weirdly lucky to see the Nido Student Living residence hall in London during the construction stage. Somewhere in my deep archives of photos, there's a picture of me in a hard hat. I'll spare you that cheesy image. The point is, it's an incredible facility that, if I were oh so blessed to have an EU work permit, I'd definitely be eager to work in - and that King's Cross location can't be beat!
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Residence Manager - Nido Student Living - London UK

Nido Student Living is looking for a Residence Manager responsible for the day-to-day management of our 1045-bed residence in the King's Cross area of Central London. This is a very entrepreneurial post for someone who has prior experience in managing student accommodation, managing sizable budgets and understands the concept and responsibilities of Residence Life.

There is a Facilities Manager onsite who oversees third party contractors (maintenance, security, housekeeping), a team of Front Desk administrators and 10 RAs currently in place.

We are not connected to a university, but accommodate students from all over the world in a fun, hip and trendy environment.

Duties include general management and ensuring smooth operations. You will develop and manage budgets, approve expenses; ensure the FM team is maintaining the building fabric; hire, train and manage a team of RAs; monitor front desk operations, manage pastoral care, and strive to create a multi-cultural atmosphere through hall events.

The candidate will be expected to administer policies and activities much like you would in a standard campus environment - residential life, student counseling, student group advising, handling of grievances, discipline, volunteer programs and responding to emergency situations.

The position of Residence Manager requires an individual who is self-motivated, capable of functioning independently and within a group, possesses strong leadership, interpersonal and communication skills. This individual must be willing to commit his/her efforts to the enhancement of Residence Life through positive role modeling and dedication to the residence experience.

Qualification
·        3 + years previous experience of managing a hall with over 500 residents
·        Budget development and management
·        Masters degree in Student Affairs, Student Psychology/Development or related field
·        Previous experience managing of a team of professionals or a large staff of RAs
·        A proven record of social programming development in residence
·        Strong communication and skills
·        Awareness of other cultures, societies and practices
·        Foreign language proficiency required
·        Flexibility to work nights and weekends as required
·        Experience living abroad and commitment to diversity
·        Strong aptitude in student judicial affairs and student counseling
·        Innovative and think like an entrepreneur
·        Preference given to those permitted to work in the EU

Salary  £30,000 + health/dental/pension benefits + a large studio apartment next to the Residence Hall. Post is 'live in' and is available immediately.

Please send cover letter and CV to cooljobs@nidostudentliving.com. We will only contact those we feel are qualified for the post.

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VIDEO: Interview with Mike Stone of StudyAbroad101.com

Recently, I had a ton of fun chatting (via skype) with Mike Stone, co-founder of www.StudyAbroad101.com, a study abroad review site. Mike sat down with me to talk about his own study abroad experience, trends in study abroad, and of course, his fear of sleep-overs.



I first met Mike and the other co-founder at a Boston-Area Study Abroad Advisors (BASAA) meeting about 2.5 years ago when Study Abroad 101 was just two guys with an interesting idea. And since I'm all about transparency in international education, I was immediately intrigued by their concept.

A few years later, when I was heading up a one-person study abroad office (what I like to call a one-woman study abroad show) at the University of South Dakota, I re-discovered Study Abroad 101. One of their growth strategies was to help small offices like mine collect student reviews of their times abroad. Of course, I was all for free help, so I enlisted their services to help me corral all those juicy study abroad evaluations that I didn't have time to collect myself. They were a big help to me in that situation and I wish them the best of luck as they continue to grow Study Abroad 101.

A big thank you to Mike Stone for taking the time to chat with me. Good times, as always.

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Who should I interview next? Is there someone you'd like to see interviewed on Inside Study Abroad? Send me your suggestions via email or leave them in the comments. I'll see if I can badger persuade them to join me for another Inside Study Abroad chat.

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How the Internet Screwed Up Study Abroad

I'm not sure what it is...but there's something changing about study abroad. And I'm not just talking about the morphing of the traditional "Junior Year Abroad" model to short-term faculty-led programs. We all know that's changing; we've all read the "Open Doors" data. No...something else is shifting. As I think about my first study abroad experience in college (nearly 10 years ago) and the experiences students have been having since then, it seems that technology is changing the nature of the study abroad experience.

I remember studying in Geneva during the spring semester 2001 and painfully counting out and relenquishing a few Swiss Francs for a few fleeting minutes at the internet cafe around the corner. At that time, taking a laptop abroad was still unheard of...let alone having internet in your housing or room. That would just be ridiculous. My housing still had rotary phones shared by the residents at the end of the hall. (However, from what I've learned, my old room at L'Accueil near the Augustan tram stop now has wireless internet on every floor. Incredible.)

Now, when I'm advising students or leading a pre-departure orientation, the advice I give and the questions I get about connectivity is completely changed. I think now we all assume that students have and will take laptops with them on their experiences (sometimes, even on the two-week 'glimpse trips'). And what's even more interesting is their ability to connect those magical devices to the internet (read: facebook, twitter, email, skype, etc.) almost anywhere they go. For some students, their entire experience can be shared (almost) instantaneously with their friends and family back home. [Granted, this proliferation of connectivity around the world impacts all travel, not just study abroad.] Some universities are even requiring more connectivity and "reporting back" from experiences abroad. And sites like The GoAbroad Network are integrating the study abroad blogging world with a Facebook-esque social networking tool. Wow. Technology and study abroad sure have come a long way...

Does that lessen the value of the experience? Are we concerned that students will be less willing to give in to complete immersion, the disconnection of sinking deep into a culture, a people, a place? It's hard to do that when one hand is tethered to a twitter feed. I'm just sayin'.

On the flip side, the internet and information sharing now means that students have access to perspectives, opinions, experiences that would have never been availed to them otherwise. Encyclopedia Britannica didn't include first person narratives, but the internet, oh the internet, has so many blogs, and blogs about travel and other places that you can glimpse the world from your sofa while watching the Daily Show or the Real World.

What do you think? Technology? The internet? Social Media? Is it helping or hurting? Or does it just change the goals and the rubric on which we measure success? If it does change the way we measure/assess the experience...what are our goals? And with this new medium to work with/compete with, how willwe begin to reframe the experience? Is it enough to send them on their way and hope that the tactics of the past (even the recent past) will be enough to achieve the learning we're after? Technology: Friend or Foe?

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Image courtesy of metaroll on flickr

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The Onion: Dead On or Dead Wrong?

The Onion (a satirical and sarcastic news-ish website) published an article this week titled: "Report: More Colleges Offering Dick-Around Abroad Programs." Personally, I think the article is hilarious because anyone who has studied abroad or works in the field knows that there's plenty of "dicking around" during these programs. But, we also know that there's also plenty of "legitimate learning and cultural engagement" (whatever that means). 

Regardless of how funny I think the article is, it's important to point out that study abroad is not alone in the world of "higher education activities that involve dicking around." Student activities, Greek life, and service-learning programs all have "dicking around" coming out their ears too. In fact, I would argue that a large portion of the overall college experience involves a considerable level of doing nothing constructive, of doing the minimal amount to get by, and general laziness. With study abroad, they are just transferring the overall college experience to another country.


I also think it's worth mentioning that in the greater college experience, a large chunk of the learning and development that happens takes place in those unscheduled "moments" when students are randomly engaging with their peers, professors, and other staff on campus. Don't believe it? Read all nine billion pages of "How College Affects Students" and get back to me. By extension this is also true of the study abroad experience. It's not the classroom lectures in Salamanca or the time in the library in Kerala or the study groups at a cafe on the Gold Coast that have the biggest impact on students (although, those things are still very important). By contrast, it's the moments in between, the dicking around - as The Onion would call it - where the most learning and understanding takes place. 



But we also know that the learning in these "in between moments" is much more significant when students are engaging with the host culture and people. In other words, dicking around is better if they do it with the locals. 


I have a love/hate relationship with study abroad. On one hand, it's something that has the potential to change a student's life (like it did mine), an opportunity for her to learn about her own character and abilities. Along with this, study abroad can bring to light the varied social and economic issues that plague the world, the complex approaches to addressing them, and how we can all play a role in raising awareness or alleviate the problem all together. 


On the other hand, to some students, study abroad is just an opportunity to go shark diving. And unless you're a marine biology major, shark diving isn't that helpful to your overall learning/development in college. (I will give a big kiss to anyone who shows me research that proves this statement wrong.) 

The Olson Twins have definitely done some "dicking around" in other countries. 

Regardless of all this bantering about the value of study abroad and what students learn or don't learn, at the end of the day, it's better to go than not to go. 


So just go.

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Shake Your Money Maker: How Universities Can Profit By Letting Students Take Scholarships Abroad

"It's too expensive." That's one of the most common reasons given by students who choose NOT to study abroad. Obviously, there are some ways to make the experience affordable (if not comparable to staying on campus), but this post is dedicated to the indirect benefit to universities if they make study abroad more affordable. (Don't worry, I'll dedicate another post focusing on how provider study abroad companies can help in this effort too.)

I've talked to a lot of university study abroad and financial aid staffers over the past several months (heck, over the past seven years) about university financial aid policies for study abroad. A common dilemma most of us working in study abroad often face is:

Do we let institutional aid (scholarships, grants, etc.) leave the confines of our institutional "pots of gold" and let it go out into the world to (help) pay for study abroad (to providers, to overseas universities, or for plane tickets, rail passes, visas, health insurance, etc etc etc.)? 

For some universities, the answer seems to be "Yes! Let the money flow like water (as long as students go on XX programs) and we'll take the financial hit because we understand the soft, mushy, altruistic value of study abroad...yada yada yada." But a fair amount of universities tend to narrowly limit the number and/or type of programs where institutional funding can be applied to the cost of the experience. 

Obviously this will vary by institutional type. My experience says that private institutions can charge students home tuition, room, and board for third-party or exchange programs and make a small profit for administrative costs. This is rarely the case at most state universities where they would have to watch institutional aid sail off into the sunset with their students resulting in a net decrease in funds circulating at the university.

However, I think there's another way to look at this topic. I contend that allowing institutional aid to leave campus with students [i.e. the university would be investing in the experience], universities would experience an overall indirect net increase in institutional funding. Crazy, I know. Keep reading. 

My hypothesis: If a university has excellent study abroad programs, it will result in: 

• More prospective students choosing to attend that university (for the chance to study abroad)
• More students liking (and staying at) that university (as a result of studying abroad)
• More students giving back as alumni (because they enjoyed their study abroad experience) 

More Overall Tuition on Campus

Let me elaborate. According to the 2009 National Survey of Student Engagement (yes, I looked it up), 46% of first year students plan to study abroad (another 28% are undecided). [Even better, the American Council on Education's report in 2008 found that 55% of college-bound students were certain or fairly certain that they would study abroad during college.] That's a big chunk of students who see studying abroad as a natural component of their college experience. If a university could get a student to attend based on the opportunity to study abroad, that would mean more tuition dollars over eight semesters (even if the student takes money away from campus for one semester). More affordable study abroad = more students enrolling in the university = more tuition dollars overall. The upside for university CFOs [Chief Financial Officers - those guys who get nervous when they see scholarship money rolling off campus] is that only 2-3% of students nationwide actually end up studying abroad. Even if that number increased to 10%, I bet most universities would still stay in the black. 

Study Abroad Keeps Students On-campus (sounds counterintuitive, but it's true!)

But there's more! Students who study abroad are more likely to be more academically engaged and successful - resulting in higher graduation/persistence rates - than students who don't study abroad. That means while students may take some of their on-campus money with them for a term or two, they're more likely to come back and keep paying tuition than their peers who DON'T study abroad. Wow! Major win/win factor! 

Study Abroad Students Are Successful (Read: Happier)

And it gets better. According to the SAGE project researchers (which includes my secret research crush, Michael Paige [and others] at the University of Minnesota), 98% of study abroad alumni said that studying abroad had a strong or some impact on their lives. If more universities can help make those impactful study abroad experiences affordable for students (by allowing aid to leave campus), they'll have a lot more happy alumni. And happy alumni are more likely to give back (can you say "alumni donations"?!) to the university that helped make their study abroad dreams come true. 

Okay, I'll admit that my theory isn't foolproof. I'm just waiting for some awesome researcher out there to prove me wrong. [Paging Dr. Paige.]

What are your thoughts on this? Would it revolutionize study abroad at your institution if students were allowed to use their institutional scholarships? Would you use a survey tool that was able to tell you how many prospective students chose (or didn't choose) your institution because of study abroad (and other institutional factors)? Would that make the administration listen to your pleas for more funding if you could show them the money, so to speak? 

One BIG assumption I make with this post is that there isn't any research out there that tackles these question about institutional choice as it correlates with student desire to study abroad. Is there research out there that answers these questions?:

• Do study abroad opportunities play a significant role in recruitment of students and impact their college choice?
• Do students who study abroad have a lower or higher attrition rate than those who do not study abroad? (This report by the Georgia State System takes a crack at answering this question.)
• Are alumni who studied abroad more/less likely to donate financially to the institution?

I think study abroad can be the differentiating factor for universities - especially universities who are experiencing considerable enrollment shortfalls. The best strategic collaboration a study abroad administrator can make on campus this fall is with the Director of Admissions. Your office has (i.e. study abroad) what his or her audience (i.e. prospective students) want.

But enough of my theories and questions. What do you think? Is study abroad a potential revenue generator for your university? Should it be? What would you need to make your office a big selling point for prospective students? How do we convince the powers that be that study abroad is something worth investing in?

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